Here at White Valley we never sell your details on to third parties, all data collected is used purely for internal purposes. We periodically send a newsletter if you have opted in to our email newsletter which will include details of new products, offers and much more. We may also provide a telephone number to our courier for the purposes of contacting you in the unlikely event that they have difficulty in finding you or if there is any other delivery problem. We never cold call and only use the telephone numbers provided to resolve problems with orders or respond to queries.

We use only the highest encryption to protect your order information and you should see links on every page to verisign secure that will verify this.

If you have any questions regarding our privacy policy, please do not hesitate to contact us.

Identity Checks

We carry out in certain circumstances identity checks to verify the person ordering is who they say they are. We use the information to fulfil orders and customer requirements, deliver orders, process customer payments, inform you of new services and promotional offers, update our customer database records and ensure a good level of customer service.

We also use this information to improve our ecommerce site and services and to prevent or detect fraud or abuse of our website. To this end we enable third parties to carry out identity checks on our behalf which may involve an identity check footprint being registered on your credit reference file. This in no way affects any credit rating and is purely an audit trail of us verifying your identity.

Disclaimer